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Hexagon-Tatsuno Engineering Sdn. Bhd. was established in 2000. The company's operations commenced with the provision of Tatsuno products to Shell Malaysia. The company is a joint venture between Hexagon Tower Sdn. Bhd. (our sister company) and Tatsuno Corporation (Japan). The company is a wholly-owned subsidiary of Hexagon Holdings Berhad, a public company listed under the second board of Bursa Malaysia.


Our Core Business

Our nature of business involves the provision of services on Retail Equipment Maintenance (REM). This includes products and servicing for pump dispenser, garage equipments and underground facility equipments. In addition, we also provide Facility Management (FM) services.

We also carry high quality Tatsuno products as follows :-
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      •  
Petrol Pump Dispensers
     
•  LP Gas Dispenser
  
     •  Self-Service Dispenser Pump
      
•  Tank Monitoring Systems
      
•  Fully Automatic Oil Changer Series

Our partner, Tatsuno Corporation (Japan) also imparts its operational and technical expertise management in :
 

•  Problem diagnosis relating to pump dispensers

•  Provision for a reliable and consistent supply of Tatsuno spare parts

•  Repair of the electronic components

•  Transfer of best practices on Retail Equipment Maintenance

 

Our Competitive Advantage


We carry top of the range products from Tatsuno Corporation (Japan) and our pump dispensers are one of the best in the market. Comparatively, these pump dispensers are more reliable, easier to maintain, experience less downtime and improved operational procedure. Our major customer, Shell Malaysia, utilizes the Tatsuno Pump Dispenser for all its petrol retail outlets. Currently, our contract with Shell Malaysia runs for the next 6 years for the provision of Retail Equipment Maintenance services.

 

Value Added Customer Service

 

Hexagon-Tatsuno Engineering Sdn. Bhd. consistently seeks ways to improve our customer service level. We carry some of the best facilities and infrastructure setup to enable us to serve our customers effectively and efficiently. These facilities assist us in responding to our customer's queries and provides data in the servicing of petrol stations, in a prompt and effective manner. You can view our online desktop portal and mobile tracking system under customer service.


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